The care we provide is patient-centred
If you feel nervous about visiting the dentist or hygienist you are not alone. Often this is due to negative past dental experiences, a fear of pain or the unknown, or even embarrassment about your teeth and mouth.
At The Dental Surgery each patient is treated with unconditional positive regard. We do not judge our patients or make assumptions about them; instead we listen to any concerns and fears you may have and provide genuine care that involves treating you as a person, not just a mouth.
A holistic approach
Taking the time to actively listen to our patients helps us to understand their expectations and how they wish to be treated, and allows us to help them achieve their optimum oral health. Our dentists, hygienist and specialists all work alongside one another and personally take patients from one surgery to the next when appointments are linked so that we can relay any important information and ensure you experience a continuous and consistent level of care.
Transparency in treatment
We endeavour to put you in control of your treatment at all times by explaining what we discover with easy to understand terminology and showing you your intra-oral pictures and X-rays to highlight any aspects of concern. Before treatment is undertaken you will be provided with all the available options and a treatment plan outlining costs and steps to be taken.
With your permission, there are various methods and techniques we can use to alleviate dental anxiety and pain. Dependent on your tolerance and sensitivity we can use numbing agents (topical for tenderness) or sedatives (by injection for nerve sensitivity) during treatment.
Catch up on TV shows or listen to your favourite music during treatment, while always being able to alert the dentist or hygienist if you are experiencing discomfort in which case they will stop immediately.
At The Dental Surgery, we are all dedicated to changing your dental experience for the better.
Let us ease your nerves
Experiences from some of our nervous patients:
As someone who had plenty of bad experiences at the dentists in my younger years it’s fair to say I had something of a phobia when, on the recommendation of a friend, I first became a patient of The Dental Surgery. But no more! Their highly professional, efficient and caring approach from the outset was extremely reassuring and, almost 15 years on, although I don’t work in the City I have never even once since considered going to another practice closer to home. Their reception area has more of the feel of a spa than a clinical practice and is an inviting and relaxing environment in which to arrive. I’ve been consistently delighted with the service I’ve received and the dental work I’ve had done at the Dental Surgery, both general and cosmetic, and no longer feel the need to hide my smile!Shirley Cruse
I was recommended to come here after years of just seeing the local dentist and never being especially happy but not knowing any better and returning there. Coming to this practice is guaranteed to change anyone's opinion about scary dental appointments! Starting with a relaxed moment in the lovely new reception through to leaving it is a calm and professional service. I have had some dental and hygiene treatment here and have been at ease every time as everything is well explained so the patient really understands what is going on, most importantly I couldn't be happier with the treatment I received here.Magdalena Stanuszek
It's an amazing experience going to The Dental Surgery. I spent many years petrified of 'the dentist' but here it is a whole new ball game. It doesn't feel like a dental practice at all. The professionalism is clear throughout, from the first friendly hello at reception followed by the very approachable clinical staff where all my concerns were addressed and my faith is now restored in visiting the dentist. I now make sure I keep regular dental check-ups and even come for extra visits to the fantastic hygienist!Jane Smith
Book a consultation
At The Dental Surgery we work with you on an individual basis and budget to tailor your specific requirements. Give us a call today to discuss arrange a consultation in which we can discuss the best options for you, or alternatively complete the form on this page and a member of our team will be in touch to arrange your consultation.